Terms & Conditions
Homestay Guest Policies
Ruh Musafir Homestay
Effective Date: 01/03/2026
1. Booking & Payment
All bookings must be made through our official website, authorized booking partners, or direct communication with our management.
Full payment or a minimum 50% deposit is required at the time of booking to confirm your reservation.
Payments can be made via UPI, Credit/Debit Cards, or Net Banking through our secure payment gateway.
In case of cancellation by the guest, refunds (if any) will be subject to our Cancellation Policy (see Section 6).
2. Check-in & Check-out
Standard Check-in time: 1:00 PM onwards.
Standard Check-out time: By 11:00 AM.
Early check-in or late check-out is subject to availability and may incur additional charges.
Guests must provide a valid government photo ID (Aadhar, Passport, etc.) at the time of check-in as per local law.
3. Guest Conduct & House Rules
Ruh Musafir is a peaceful sanctuary. Loud music, disruptive behavior, or any activity that disturbs the peace of the village is strictly prohibited.
Smoking is strictly prohibited inside the rooms. Designated outdoor smoking areas are available.
We are an eco-conscious homestay. Please minimize plastic use and conserve water and electricity.
Consumption of illegal substances is strictly forbidden and will result in immediate eviction without refund.
4. Damages & Fines
Guests are responsible for any damage caused to the property, furniture, or equipment during their stay.
Lost keys will incur a replacement charge of ₹500.
A deep cleaning fee of ₹2,000 will be charged if smoking is detected inside the rooms.
5. Health, Safety & Liability
Guests must follow all safety and hygiene rules of the property.
The host is not responsible for accidents, injury, or loss of personal items unless caused by gross negligence on the part of the host.
In case of an emergency, guests must follow instructions given by the host or staff immediately.
6. Payment Disputes & Refunds
Any payment disputes should be raised within 24 hours of the transaction.
Refunds will be processed to the original mode of payment within 7-10 working days.
7. Miscellaneous
We reserve the right to amend or cancel bookings if necessary (property maintenance, legal requirements, unforeseen events).
For questions or concerns, please reach out to us at hello@ruhmusafir.com or +91 86971 25852.